PRIVACY POLICY
Effective Date: 07/27/2026
Business Name: VanCampen Motors Inc
Website: Vancampenmotors.net
Contact Information: 601 West 3rd St. Williamsport Pa 17701 | 570-326-0567
1. Introduction
VanCampen Motors ("Dealership," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, finance application process, text messaging programs, and in-person dealership operations.
By using our website, submitting information, applying for financing, communicating with us, or using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Identification Information
- Name
- Address
- Email address
- Telephone number
- Date of birth
- Driver's license information
Financial Information
When you apply for financing, we may collect:
- Social Security Number
- Employment information
- Income information
- Banking information
- Credit history information
- Housing information
- Other information required by lenders
Vehicle Information
- Vehicle interests
- Vehicle purchase history
- Service records
- Trade-in information
- Vehicle identification numbers (VINs)
Website and Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referring website
- Website usage data
Communications Information
- Text message records
- Email communications
- Call recordings (where permitted by law)
- Customer service interactions
3. How We Use Your Information
We use your information to:
- Process vehicle purchases and transactions
- Evaluate and process finance applications
- Obtain credit reports and verify information
- Present financing options from lenders
- Provide customer service
- Schedule appointments and vehicle service
- Send transaction-related communications
- Respond to inquiries
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with legal and regulatory obligations
- Conduct internal business operations
4. Finance Applications and Credit Information
When you submit a finance application, you authorize us and our financing partners to review, verify, and evaluate your information for credit-related purposes.
We may share your information with:
- Banks
- Credit unions
- Finance companies
- Credit reporting agencies
- Verification service providers
Information submitted through finance applications may be subject to additional privacy notices provided by participating lenders.
We maintain safeguards designed to protect sensitive financial information in accordance with applicable federal and state laws.
5. Text Messaging and SMS Communications
If you provide your mobile phone number and opt in to receive text messages, you consent to receive communications regarding:
- Vehicle inquiries
- Appointment reminders
- Service updates
- Financing communications
- Transaction updates
- Promotional offers (where consent is required)
SMS Consent
Consent to receive text messages is not a condition of purchasing a vehicle or obtaining financing.
Message frequency may vary.
Message and data rates may apply.
Opt-Out
You may opt out of receiving text messages at any time by replying:
STOP
After opting out, you may receive a final confirmation message.
For assistance, reply:
HELP
or contact us using the information listed above.
We do not sell SMS consent information or mobile phone numbers to third parties for their independent marketing purposes.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyze website performance.
Types of Cookies We Use
Required for website functionality and security.
Help us understand website usage and improve performance.
May be used to provide relevant advertising and measure campaign effectiveness.
Remember user settings and preferences.
Cookie Consent
When required by law, visitors are presented with a cookie consent banner and may manage cookie preferences.
Most browsers allow users to disable or delete cookies through browser settings.
Disabling cookies may affect website functionality.
7. How We Share Information
We may share information with 3rd party providers
Companies that assist with:
- Website hosting
- Marketing
- Customer communications
- Data storage
- Analytics
- Payment processing
Banks, lenders, and financial institutions involved in financing transactions.
When required by law, subpoena, court order, regulatory investigation, or governmental request.
In connection with a merger, acquisition, restructuring, financing transaction, or sale of assets.
We do not sell personal information in exchange for monetary compensation unless specifically disclosed and permitted by law.
8. Data Retention
We retain personal information only as long as reasonably necessary for business, legal, regulatory, accounting, security, and operational purposes.
Typical retention periods may include:
- Customer inquiry records: up to 3 years
- Marketing consent records: up to 5 years after withdrawal of consent
- Text message consent records: up to 5 years
- Finance application records: as required by applicable federal and state laws and lender requirements
- Transaction records: as required by tax, accounting, and legal obligations
- Service records: as long as reasonably necessary for customer support and business operations
When information is no longer required, it is securely deleted, anonymized, or destroyed.
9. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
Despite our efforts, no transmission or storage system can be guaranteed to be 100% secure.
10. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
- Access
- Correction
- Deletion
- Data portability
- Limitation of certain processing activities
- Withdrawal of consent where applicable
To exercise applicable privacy rights, contact us using the information listed in this Privacy Policy.
We may verify your identity before responding to requests.
11. Children's Privacy
Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we learn that such information has been collected, we will take reasonable steps to delete it.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Users should review the privacy policies of third-party sites before providing information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised Effective Date.
Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
VanCampen Motors Inc
601 West 3rd St. Williamsport Pa 17701
570-326-0567